CMAA Webinar

The Club Managers Association of America (CMAA) invites you to attend alimited seatcomplimentary hour-long online educational presentation.

Topic:The Critical First Three Months for a New Member
Presenters:Kathy O’Neal
Date:Thursday, September 22
Time:2:00 p.m. Eastern Daylight Time

Kathy O’Neal, a twenty-five year professional in the club industry specializing in club membership enrollment and retention will present to alimited group of 50 managerson “The Critical First Three Months for a New Member.” Managers will have the first opportunity to hear this session live on September 22, ask questions and give feedback before the session is rerecorded and made available for purchase on CMAA University. This session will cover:

• Why a strategic enrollment process for new members leads to stronger member growth
• What information you glean from the new member that helps “plant the seeds” of member retention
• Best practices for your club’s Ambassador or Welcoming Committee
• The step-by-step process for onboarding new members
• Your new member orientation – how you use it to jump-start member engagement

One CMAA Association Activity Credit will be awarded to those individuals who register and attend the entire program.

Register online.A confirmation e-mail will be sent to you with instructions on how to join the live event. One Association Activity credit will be awarded to attendees who attend the entire webinar.

IMPORTANT NOTICE:This WebEx service includes a feature that allows audio and any documents and other materials exchanged or viewed during the session to be recorded. By joining this session, you automatically consent to such recordings. If you do not consent to the recording, discuss your concerns with the meeting host prior to the start of the recording or do not join the session. Please note that any such recordings may be subject to discovery in the event of litigation.