| From Insight to Action:
Use Member Feedback to Drive Improvement Thursday, November 15th, 2018
2:00-3:00 PMEASTERN TIME
While it may not always be easy to hear what members and staff have to say, your stakeholders play a major role in the club's long-term success. Even when it's painful, their feedback is priceless.In this session, Dr. Jim Butler will present research findings related to key aspects of the relationship between stakeholders and the club and explain how those insights can be incorporated into an action plan that drives continuous improvement. REGISTER NOW 
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