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19 The Business Management Institutes
Registration, Travel and Lodging
Registration
Class space is limited for each course in order to facilitate
the learning process. Some prerequisites do apply.
Registration (regardless of course location) can be
completed online at for BMI Club
Management, Leadership Principles, General Manager/Chief
Operating Officer, Tactical Leadership, Strategic Leadership,
the Joe Perdue Certification Review Course, Food &
Beverage Management, Golf Management and Wine & Food
Experience. Please list, in order, the dates you prefer, where
applicable. CMAA will do our best to accommodate your
first choice, but the Education Department is not always
able to do so. All registrations are accepted on a first-come,
first-served basis. No registrations will be accepted without
full payment.
Note: Check payments should be mailed to:
Club Managers Association of America
PO Box 1918
Merrifield, VA 22116-1918
Questions regarding any course may be directed to
the Education Department, at (703) 739-9500 or
Cancellation Policy
The registration policy for education programs requires
payment by check or processed credit card at the time of
registration. Cancellation of registrations will be accepted
with no penalty until 90 days prior to the start of a program.
Any changes, cancellations or transfers between 61-90 days
from the start of a program will be subject to a 10 percent
penalty per registration. Additionally, changes or transfers
31-60 days prior to the beginning of a program will be
subject to a 20 percent penalty per registration. No refunds
will be given and no transfers will be allowed after 5:00 p.m.
Eastern time, 30 days prior to the start of a program. All
cancellations, as well as requests to change class dates or
programs, must be submitted in writing to the CMAA
National Headquarters by the individual whose name
appears on the registration. Cancellations by phone or in
writing by any party other than the class attendee will not
be accepted, regardless of the initial payer. Extenuating
circumstances in this case will be reviewed by the Chief
Executive Officer of CMAA. An administrative fee of $15
will be charged for all 100 percent refunds. Registrants may
only transfer their registration one time. (The cancellation
policy is subject to change.) Funds held in customer credit
must be used within 12 months or are forfeited.
California State Polytechnic
University, Pomona – Nestled in a
community approximately 30 miles east
of Los Angeles, Cal-Poly offers state-of-
the-art facilities, a dedicated,
accomplished faculty and a retreat-like
setting for BMI Leadership Principles students.
Michigan State University –
Michigan State University has been a
center of excellence in hospitality
education for more than 75 years. Its
programs have been endorsed and
utilized by all facets of the hospitality
industry – hotels, restaurants, resorts
and clubs. East Lansing, MI, a community of 50,000, furnishes
all the opportunities and benefits of a major university town.
Cornell University – Cornell
University is synonymous with
hospitality. Its facilities and faculty have
been the envy of the industry for
decades. In addition, its location
rovides attendees the luxury of
attending a BMI Tactical Leadership
program in an Ivy League setting. Students stay at the renowned
Statler Hotel, an on-campus training facility for hospitality
students.
University of Houston – The Conrad
N. Hilton College of Hotel and
Restaurant Management at the
University of Houston (UH), has
become a world leader in hospitality
education Located in the nation’s
fourth-largest city, UH serves more than 39,500 students in the
most ethnically and culturally diverse region in the country.
Boston, MA – BMI Strategic Leadership will be located in
Boston, MA. Throughout the week, class presentations will take
place in golf and country clubs along with area city clubs. These
include the Harvard Club, the Somerset Club, the University
Club and the Country Club. Social events, such as receptions,
dinners and club tours will also be hosted by these venues.
Lodging for the BMI Strategic Leadership class will be at the
Harvard Club and the Elliott Hotel located next door.